Returns & Exchanges
At Mystery Guides Treasure Hunts, we want you to feel as confident in your apparel as you do on your next adventure. If your purchase doesn't fit your journey, we offer a 30-day window for returns and exchanges on all unworn items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the original, unworn items with all tags attached back into the original shipping packaging to ensure they are protected during transit.
Affix the Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.
Drop and Track
Hand your package to the designated courier service; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing